Terms of service

Last updated: October 30, 2026

Welcome to VERÔNNI.

These Terms of Service govern your access to and use of veronnia.shop, including purchases made through our online store.

By accessing our website or placing an order, you agree to these terms, subject to applicable consumer protection laws.

1. Store Information

VERÔNNI operates as an online retail brand offering beauty and personal-care products.

Website: veronnia.shop

Customer support: support@veronnia.shop

2. Products and Descriptions

We aim to provide accurate descriptions, images, and information about our products.

Actual product appearance may vary slightly depending on screen settings, lighting, and manufacturing variations.

We reserve the right to correct errors in product descriptions, pricing, or availability.

3. Pricing and Currency

Product prices are displayed in the currency presented to customers on our website.

The final amount payable, including any applicable shipping charges and taxes, is shown during checkout.

Prices may change without prior notice.

Such changes do not affect orders that have already been accepted.

4. Orders

By placing an order, you confirm that:

The information you provide is accurate.
You are legally permitted to make the purchase.
You agree to pay the displayed total.
You have reviewed the relevant product information.

We reserve the right to decline or cancel orders for legitimate reasons, including suspected fraud, payment issues, or product unavailability.

If payment has been collected for a cancelled order, an appropriate refund will be issued.

5. Payment

Payments are processed through the secure payment methods available at checkout.

Available payment methods may vary depending on your location.

We do not directly store complete payment card information.

6. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery estimates may vary depending on destination, carrier availability, and other circumstances.

For further information, please review our Shipping Policy.

7. Returns and Refunds

Returns, refunds, and exchanges are handled according to our Refund & Return Policy.

Our policies do not exclude or restrict statutory consumer rights that cannot legally be waived.

8. Product Use

Customers should use products according to the instructions and safety information provided.

Product results may vary between individuals.

We do not guarantee identical cosmetic results for every customer.

9. Intellectual Property

The VERÔNNI name, branding, website content, product descriptions, photographs, and other original materials are protected by applicable intellectual property laws.

Unauthorized reproduction or commercial use is prohibited unless permission has been granted or the use is otherwise permitted by law.

10. Website Availability

We aim to keep our website accessible and functioning properly.

However, occasional interruptions may occur because of maintenance, technical problems, or circumstances outside our control.

11. Limitation of Liability

To the extent permitted by applicable law, VERÔNNI is not responsible for losses arising from misuse of our website or products.

Nothing in these terms excludes or limits liability that cannot legally be excluded, including mandatory consumer protection rights.

12. Privacy

Your personal information is processed according to our Privacy Policy.

Please review that policy to understand how your information is collected and used.

13. Applicable Law

These terms are interpreted in accordance with applicable laws.

Nothing in these terms removes mandatory consumer protections available to customers under the laws that apply to their purchases.

14. Changes to These Terms

We may update these Terms of Service when necessary.

The version applicable to an accepted order will remain the version in effect when the order was placed, except where changes are required by law.

15. Contact

For questions about these terms:

VERÔNNI

Email: support@veronnia.shop

Website: veronnia.shop

CONTACT INFORMATION

Contact VERÔNNI

We’re here to help with questions about our products, orders, shipping, returns, and refunds.

Brand: VERÔNNI

Website: veronnia.shop

Customer Support Email: support@veronnia.shop

For order-related questions, please include your order number so our team can assist you more efficiently.